Just received our SmartLathe CNC machine - works like a charm right out of the crate! Their support team actually ANSWERS emails (shocking, right?) and walked us through setup step-by-step. Had the machine running smoothly within 2 days. No translation issues, no BS. When we hit a snag with tool calibration, they sent a video fix within hours. For a Chinese supplier, this is next-level service. Good quality gear that's making parts already. Stop overthinking - these guys are legit. Delivery: Quality: Design: